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Park Road Surgery

Park Road Surgery

26 Park Road
NW10 8TA
Tel 020 8965 5255
Fax 020 8965 9080

Latest Q & A ( posted on Dec 22, 2018 )

Can Patients see the same Doctor?

Yes, all permanent GP's will be moving so patients can request to see them. Stonebridge practice has regular well established doctors as well. Patients should benefit as there will be less need for locum GP's.


What will happen regarding medication?

Park Road's local pharmacy Bright's and the other local pharmacies also works very closely with the Stonebridge Practice and patients will still be able to collect medicine from their usual pharmacy using the electronic prescribing service.


Who will go over?

All patients registered at the surgery on the 31st March will automatically transfer to Stonebridge Practice. All staff, doctors and equipment will also go over.


When will the merge occur and new practice open?

The Park Road Surgery site at 26 Park Road will close on Friday 29th March and the new merged practice will open on 1st April 2019 based at the Hillside Primary Care Centre

Will we have a new number and opening times?

Yes, the number will change but patients will be notified of the new number before 1st March. The opening hours will be longer.


Why are the practices merging?

There are more services (e.g. minor surgery etc.), and there are doctors and nurses working Monday to Friday for longer hours and clinics. It will be easier for patients to contact the surgery, there will be longer opening hours and a clearer phone system making it easier for patients to get through.

The Hillside Primary Care Centre is a modern, fit for purpose premise ready for park road surgery to move in to. For example there are lifts and clearer lay out.


Will Patients have to re-register?

No, patients will not have to do anything at all. They will all receive a letter from NHS England notifying all the patients of the change.


What will happen to patient records?

Both surgeries' currently use the same electronic patient record system called EMIS. The electronic data held at Park Road will automatically be available at Stonebridge Practice. Paper Records will be moved securely to the new site before the 1st march and be available as well.

Proposed Merge with Stonebidge Practice ( posted on Dec 6, 2018 )

Park Road Surgery is planning to merge with the Stonebridge Practice.  We are keen to hear your view and address any questions that you may have.  You can complete a comments form or speak to any member of staff.


Alternatively you can follow the contact page on the Practice website and submit you comments or suggestions form.

CQC Inspection ( posted on Jan 8, 2016 )


The Care Quality Commision (CQC) will be inspecting our practice on 13/12/2017.


They will monitor, inspect and regulate GP practices and want to make sure they look at the things that matter to the people who use them. During their inspection they will ask five key questions about the quality and safety of services:


  • Are we safe?
  • Are we effective?
  • Are we caring?
  • Are we responsive?
  • Are we well-led?


As well as focusing on the five key questions, they will always look at how services are provided to people in specific population groups. For every GP practice they will look at the quality of care for the following six population groups:


  • Older people
  • People with long-term conditions
  • Families, children and young people
  • Working age people (including those recently retired and students)
  • People whose circumstances may make them vulnerable
  • People experiencing poor mental health (including people with dementia)

If you would like to give feedback please come into reception to complete a CQC information card.


If you have any questions please contact the practice manager.

Electronic Prescription Service – now available ( posted on Mar 3, 2014 )

This practice is now able to offer the Electronic Prescription Service, so if you nominate a pharmacy, your GP will send all future prescriptions electronically to your preferred pharmacy.

If you would like to take advantage of this service and haven’t yet completed a nomination form, you should ask your preferred pharmacy to set your nomination. You don’t need a computer to do this.


This will not affect the way that you order / request prescriptions.

Benefits for you

  • If you get a repeat prescription, you will not have to spend your time going to your GP practice each time to pick up your paper prescription. Instead your GP will send it automatically to the place you choose, with less chance of it getting lost.
  • Nearly all pharmacies will be connected to the service, so you will be able to get your medicines from any pharmacy you choose – whether it’s near home, work or the shops.
  • You may not have to wait as long for your prescription items, as often there will be time to get your repeat prescription items ready before you arrive. If any of the medicines on your prescription are out of stock when the pharmacist receives your prescription, they can be ordered in ready for you.


What happens if I do not wish to use the service?

Nothing- you will continue to get paper prescriptions as you do now.

More information


A full list of pharmacies who are offering electronic prescriptions is listed on NHS Choices Website. You will see ‘Electronic Prescription Service Available here’ next to the name of the pharmacy listed.

More information about the Electronic Prescription Service is available from your local pharmacy, at the GP surgery or on-line at www.connectingforhealth.nhs.uk/eps.

Our New Website ( posted on Sep 22, 2011 )

Welcome to our new GP Website, we hope you find it useful. Any suggestions for improvement please contact Mani Raman, our Practice Manager email bre-pct.adminparkroadsurgery@nhs.net
or call the surgery on 020 8965 5255.
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